So many leadership communications mistakes come down to one thing: not having a clear goal and a roadmap to get there. That’s especially true when it comes to areas where leaders aren’t as familiar with the subject matter.
This episode looks at a high-profile communications failure: an op-ed that blew up in CEO’s face, damaged the company’s reputation and forced an embarrassing public about-face. We’ll look at what went wrong… and how you can keep your communications on track.
The important thing: Don’t let stories like this discourage you from speaking up! You can make a positive contribution to the conversation… but it starts with doing the work.
- Washingtonian CEO Cathy Merrill’s op-ed in the Washington Post
- Just one of the news articles on the backlash against her op-ed
- My wife Alexandra Samuel has co-written a terrific new book on making the most of remote work, called Remote, Inc. Highly recommended for making the most of the new workplace!
- I’m thrilled to be reading Tamsen Webster‘s new book Finding Your Red Thread. Highly recommended for making the most of your message!