I speak on…
- Staying human in the digital era, and finding the humour in our online lives.
- Online engagement between organizations, leaders and their publics
- Leadership communications — from finding your voice, to delivering powerful presentations
Some of my talks
Finding your authentic voice: in person and online
Leaders can’t hide behind institutional roles any more. Your message only has power if the people it reaches can see and hear the genuine person behind it. But authenticity isn’t always easy to attain — especially in an era where retweets and Likes are easier to count than minds changed. I show you how leaders can avoid the temptation of pandering, and speak with the kind of conviction and honesty that reaps long-run personal and professional rewards.
Champions: Use great stories to turn curious onlookers into rabid advocates
What makes someone take a cause or a brand, and adopt it as their own? I argue it’s because it lets them tell a compelling story — with themselves as the hero. And I show how organizations and individuals can learn to find the stories that cast the audience as protagonist… and the cause or brand as a valued ally.
Alignment: Communicating to lead
Managers, CEOs and political and community leaders alike have a dilemma: how to lead an emerging generation with no apparent interest in being led? The answer lies not in commanding compliance, but inspiring alignment based on shared values and purpose. I show you how alignment means that what organizations lose in control, they can more than make up for in the passion and loyalty of employees, supporters and customers
Talk like a human
We have an incredible gift for making an instant connection with each other: conversation. It can earn trust and deepen relationships. So why do so many people turn into soulless robots the moment they have to communicate to the world? Rob shows you where so many communicators and leaders go wrong… and how to keep talking like a human.
Who killed social media? (And how can we bring it back to life?)
Remember when the social web first launched? That hierarchy-flattening, silo-busting revolution of authentic expression, creation and connection was going to transform the world. Fast-forward 10 years: instead of a revolution, we got a more efficient way to shop — and all those “authentic” relationships are being strip-mined for marketing data and monetization. Rarely has such enormous promise been betrayed so thoroughly… but I argue it isn’t too late. We can still reclaim an open web with room for both human connection and honest commerce.
Oversharing: from TMI to OMG
In the era of tweeting what you just ate and taking selfies at funerals, is there such a thing as TMI? I deliver a ringing defence of conscientious oversharing… and I may just convince you to forgive that next here’s-what-I’m-having-for-lunch photo.
Some groups I’ve spoken to
- Canadian Institute
- Canadian Marketing Association
- International Association of Business Communicators / BC
- NTEN Nonprofit Technology Conference
- Northern Voice
- Canadian Public Relations Society – Vancouver Island
- Acuity Forums
- Ragan Speechwriters’ Conference
- Professional Employees’ Association
- Persuading to Win
- Fireworks Factory conference
- Massive Technology Show
- BC Technology Industry Association
- Special Libraries Association WCC
- CUPE BC
- BC Teachers Federation
- Women’s Franchise Network Vancouver
- Vancouver Twestival