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"Persona management": how automated fake profiles threaten the heart of online community

by Rob Cottingham | Feb 28, 2011 | Online Community, Social Signal

There’s a reason social media analysts and practitioners harp so much on authenticity: it’s one of the underpinnings of the “social” in “social media”.
Online community works because of our relationships with each other; those relationships can only ha…

Rediscover your lost favourite songs in iTunes

by Rob Cottingham | Jan 7, 2011 | Culture, Arts and Popcorn, Technology

The past decade has been a boon for music lovers (once you get past the whole most-digital-music-sucks thing). The iPod turns 10 years old this October; as you’ll no doubt recall from much of the commentary at the time, it was Apple’s biggest mistake and...

How to get your Wikipedia entry changed… without breaking the rules

by Rob Cottingham | Dec 5, 2010 | How to..., Social Signal

It’s come up three or four times at workshops I’ve conducted in the past few weeks: people who work for organizations with an entry in Wikipedia, wondering whether and how they can edit it – if, for instance, misinformation creeps in. (I’m assuming you…

Does that web app taste a little gamey?

by Rob Cottingham | Nov 11, 2010 | Online Community, Social Media, Technology

Whenever we see a thing that does something we’d like to do, and does it really well, we get a powerful – and often healthy – urge to imitate it. (Or to crush it. Or to belittle it on Twitter. Or to ask, with an arched eyebrow, “Mmm. But does...

Open Community offers social web approaches for associations (and more!)

by Rob Cottingham | Nov 2, 2010 | Online Community, Social Media, Social Signal

My friends Maddie Grant and Lindy Dreyer have just launched Open Community, “a little book of big ideas for associations navigating the social web”. (I was fortunate enough to get to do cartoons for the book, which meant I got a sneak peek – and I wa…

Open Community offers social web approaches for associations (and more!)

by Rob Cottingham | Nov 2, 2010 | Online Community, Social Media, Social Signal

My friends Maddie Grant and Lindy Dreyer have just launched Open Community, “a little book of big ideas for associations navigating the social web”. (I was fortunate enough to get to do cartoons for the book, which meant I got a sneak peek – and I wa…

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Public speaking and speechwriting: the essential guides

(photo of books with text) Leadership communications: the essential guides

Looking for advice on public speaking, speechwriting and leadership communications? Here are some of my most comprehensive posts, on topics that people ask me about most often.

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