The arrow of your ways (PowerPoint-wise)

You’re preparing a PowerPoint presentation, and you have this slide, and you think, “You know what would go nicely right about here? An arrow…” Hold it right there, buckaroo. Before you go any further, read this post by Joel at Hyde Park...

In the moment

The mixed reviews for Jon Stewart’s Oscar-hosting performance last weekend may reflect a dilemma I’ve noticed with many speakers. They get only tepid response from their audiences during their prepared remarks, but wow ’em during the Q and A...

David Emerson, fauxpologist

David Emerson has apologized: These past several days have been a difficult time for my family and me. I know many of my constituents are having difficulty with the choice I have made. To those of you who are upset with my decision – I apologize. However, I did...

Stranded: a right way, and a wrong way

Once more, with feeling: this over here is how you handle a crisis, and this over there is how you don’t. As I type this in the departure lounge at Ottawa International Airport, an Air Canada staffer is on the horn, patiently explaining why it is that standby...
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