Hello:  
I’m really:  
that you’ve been using your computer these days.

This is nothing short of brilliant: a wizard for sending a little tech support info to your parents (or a relative or friend).

Yes, it’s tongue-in-cheek, but it isn’t insulting. Instead, it’s an appealing front-end to a collection of simple, pleasant and short videos that explain many of the basics of digital life – from shortening URLs to choosing strong passwords to taking a screenshot. And it’s impressive that, while Google promotes some of its own services using the site, that isn’t always the case; the URL-shortening video, for example, uses bit.ly.

If you’re the family member who’s somehow wound up with tech support duties, this could be a life-saver. And if you’re the family member who calls that family member all the time, you can probably expect to hear from this site pretty soon.

Posted via email from Rob Cottingham’s posterous