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NTC: Fortress organizations

One of the sessions I toonblogged at the 2011 Nonprofit Technology Conference was Beth Kanter’s I found my free agent. Now what?

In The Networked Nonprofit, the book she and Allison fine wrote about effective nonprofits in the era of the social web, we hear about “fortress organizations”: nonprofits that work assiduously to keep their supporters and members at a distance. Volunteer activity, if it’s tolerated at all, is directed into narrow, well-policed channels.

“Free agents” are people who work outside an organization to communicate, raise funds and mobilize support for it. Their relationship isn’t the traditional get-a-zillion-fundraising-appeals-and-a-nice-annual-calendar relationship that fortresses prefer; free agents are more like peers of the non-profit they support.

It was a fascinating workshop, and there were several great reports on it:

(Found more? Let me know!)

Posted on March 25, 2011 at 9:12 am in Noise to Signal and tagged with , , , , , , . Follow responses to this post with the comments feed. You can leave a comment or trackback from your own site.

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